Support

Q:How does LawLert detect when I cross a state line?

Your phone's location services tell LawLert where you are — which US state, and which of 80+ countries when you travel abroad. When you cross into a new state or country, the app detects the change and shows you the laws that apply where you are, with the status indicators and law cards updating instantly. Crossing alerts also fire while LawLert is running in the background — turn them on in Settings and set Location to Always. Keep LawLert in your app switcher; swiping it away stops background tracking until you open it again. Law change and deadline alerts are different: those are sent from our servers and arrive whether or not the app is running.

Q:Does LawLert work outside the United States?

Yes. LawLert covers all 50 US states plus 80+ countries. When you're abroad, the app shows the local rules travelers most often get wrong — cannabis and CBD, prescription medications, vaping, customs and cash declarations, and more — each with an official government source and the date we last verified it. Browse any country at lawlertapp.com/travel.

Q:Will LawLert drain my battery?

It uses some, and we would rather tell you than pretend otherwise. Background crossing alerts keep location tracking running while LawLert is in the background, and that is the app's main battery cost. You have two controls: turn off Background crossing alerts in Settings (law change and deadline alerts keep working, because those are sent from our servers), or use iOS Low Power Mode. We are actively working on cutting this down — a tracking engine that stays in a low-power mode until you are near a state line is in testing now.

Q:I'm not getting push notifications. What do I check?

First, confirm Notifications are enabled for LawLert in iOS Settings → Notifications → LawLert, and that Settings → Push notifications is toggled on inside the app. Law change and deadline alerts are sent from our servers and should arrive whether or not the app is running. Crossing alerts are different — they depend on LawLert tracking your location. Set Location access to "Always" (iOS Settings → Privacy & Security → Location Services → LawLert → Always), keep Background App Refresh on, and keep LawLert in your app switcher: swiping it away stops background tracking until you open it again. The map screen tells you if crossing alerts have stopped. If everything is set correctly and a real crossing doesn't fire, email us your iOS version and the timestamps of when you crossed and we'll trace it.

Q:How do I cancel a subscription?

LawLert is free — there is no paid subscription to cancel, and you won't be charged for using the app. If you hold a legacy subscription from an earlier version, you can cancel it in your device's store settings: on iOS, Settings → tap your name → Subscriptions → LawLert → Cancel Subscription; on Android, Play Store → Payments & subscriptions. Apple or Google handles the billing — we cannot cancel it for you.

Q:How current is the law information?

Our content is sourced from public state statutes and updated periodically. Each detail page shows our last review date. Laws can change between updates; treat LawLert as a starting point, not a substitute for licensed legal advice.

Q:I think a law is wrong. How do I report it?

Email support@lawlertapp.com with the state, category, and what you believe is incorrect. Include a source if you have one (a state statute URL is ideal). We review every correction request.

Q:Is LawLert legal advice?

No. LawLert is an information product. The status indicators reflect our best read of public statute. If you're making a decision with real legal consequences, talk to a licensed attorney.